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ISO 9001: Quality Management Systems:
Implementation and Integration
Jayne Pilot, CEA, EMS(LA), CPEA.

ISO 9001 Quality Management Systems: Implementation and Integration features the author’s own Three Step Process—“Identify, Insure, Improve,” in use since 1995, and developed, tested, and applied in actual business situations. It will reduce the development time and energy needed to create your own QMS, and improve your organization’s process controls and management of business system operations.

The manual guides you in layman’s terms, providing tools to use in your implementation process, including; checklists used in the Three Step Process, a gap analysis to establish a baseline for implementing your QMS, examples of measurement, analysis and improvement tools, and a sample manual.

It also explains how to integrate a QMS with other management systems, such as ISO 14001 (Environmental) and OHSAS 18001 (Occupational Health and Safety) and, includes sections on ISO 19011:2002 (auditing guideline), TS 16949:2002 (the automotive industry standard), ISO 10006:2003 (Quality Management in Projects), and ISO 13485:2003 (Quality Management in Medical Devices).

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